Feedback

Community Assist is built on the relationships we have with our NDIS participants and the community. We value your feedback, compliments and complaints and encourage you to have a voice and speak up.

If you share a concern, we will:

• Treat you with respect
• Explain the feedback/complaints process
• Undertake all investigations in a fair and open manner
• Communicate throughout the process
• Provide reasons for decisions made
• Protect your privacy and confidentiality